Request for Clarification on DNS Misconfiguration

username

Dear Team,

I hope you are well. I am trying to set up the subdomain self.nischalpokharel.com.np for my WordPress project, but my account has been deactivated due to a DNS misconfiguration.

Could you please clarify the required DNS settings? Specifically:

Should I delegate nameservers to ns1.byet.org and ns2.byet.org?
If A or CNAME records are sufficient, could you provide the details?
Are there any other specific configurations I need to know about?

I’ve already integrated my root domain, nischalpokharel.com.np, with Cloudflare. Please let me know if there are any compatibility issues.

Thank you for your assistance.

Best regards,
Nischal Pokharel

Support_Staff

Your account was deactivated and suspended for not following our free hosting policies. Additionally, your account was flagged due to a DNS misconfiguration, meaning our system found some misconfiguration on your root domain.

To resolve this issue, please connect your root domain name to our official nameserver. However, I’m sorry to inform you that your main root domain needs to be associated or assigned to us first. After that, you can back up and use Cloudflare. Please ensure that your root domain name is assigned to us before proceeding.